Orders & Shipping
If you are a registered user, please log in to our account to check your order history.
To ensure that you are updated, we will send you a WhatsApp message and an E-mail with the tracking ID for you to track your order. If you do not receive this information please contact us at email@example.com.
We ensure speedy delivery of our product. The order is dispatched within 24 hours from the time we receive it.
Unfortunately no, you cannot change the delivery address once the order is placed.
We provide free shipping on all our products.
You can make the payment using Visa, MasterCard, Rupay, American Express Credit/Debit Card, UPI, PayTM, GooglePay, Phonepe, Amazon Pay, Cash on delivery and Netbanking.
If you are not comfortable making an online payment, you can opt for the COD option. An additional Rs. 50 COD charge will be applicable.
We are glad to inform you that we home deliver all our products Pan India.
You can place an order for any of our products directly via Phone, E-mail, WhatsApp, Facebook, Instagram, Amazon and Nykaa.
Yes, we do offer discounts on bulk purchases, please contact our helpdesk on +919892083353 and we will be happy to assist you.
You can contact our customer service team via e-mail - firstname.lastname@example.org or call us at +919892083353
As of now, we do not ship internationally. Please share your requirements on email@example.com and we can see if it works out for us.
Returns & cancellations
An order can only be cancelled if it hasn’t yet been shipped. Once it has been shipped, it will not be possible to process a cancellation.
If you need to cancel the order, please call us on 9892083353. Please keep in mind that we strive to process and ship orders the same day (if received before 12 pm) and once the order has shipped you will be subject to our return policy.
If you get the wrong product contact us immediately on firstname.lastname@example.org and we will get the product replaced. Please note the product will only be replaced if the packaging has not been opened or tampered.
Once the order has been cancelled and a cancellation request has been acknowledged, you will receive the refund within 7 business days.
Eligibility for Returns:
- Only products that have been damaged in transit, or in case an incorrect item has been shipped will be eligible for returns.
- You will need to inform us within 48 hours of receiving the package by writing to us at email@example.com.
- Returns will not be processed if the product has been opened, the seal has been broken/tampered with, the serial number has been damaged, or if the product has been used.